Terms of Business

LOVE & JUDE PROPERTY LTD

TERMS OF BUSINESS

Last Updated: June 2026

INTRODUCTION

These Terms of Business govern the provision of services by Love & Jude Property Ltd ("Love & Jude", "we", "us" or "our") to the Client ("you" or "your").

By engaging our services, you agree to be bound by these Terms.

OUR SERVICES

Love & Jude provides marketing and creative services including, but not limited to:

  • Social Media Management

  • Content Creation

  • Graphic Design

  • Marketing Strategy

  • Brand Development

  • Community Management

  • Digital Marketing Support

Additional services may be agreed in writing between Love & Jude and the Client.

SERVICE AGREEMENTS

All services are provided under a bespoke monthly retainer arrangement tailored to the Client's individual requirements.

The scope of work, deliverables and fees will be detailed within the Client's proposal, quotation or service agreement.

MINIMUM TERM

All monthly retainer agreements are subject to a minimum term of three (3) months.

Following completion of the minimum term, either party may terminate the agreement by providing thirty (30) days' written notice.

FEES AND PAYMENT

Invoices are issued monthly in advance.

Payment is due within seven (7) calendar days of the invoice date unless otherwise agreed in writing.

Love & Jude reserves the right to:

  • Suspend services where payment remains outstanding beyond fourteen (14) days.

  • Withhold delivery of work until outstanding invoices are settled.

  • Charge statutory interest and compensation on overdue invoices in accordance with applicable legislation.

All fees are exclusive of VAT unless stated otherwise.

CLIENT RESPONSIBILITIES

The Client agrees to:

  • Provide accurate information and materials required for the delivery of services.

  • Supply feedback and approvals within reasonable timescales.

  • Ensure they hold the necessary rights and permissions for any materials supplied to Love & Jude.

The Client remains responsible for the accuracy of all information published on their behalf.

CONTENT APPROVAL

All content created by Love & Jude shall be submitted to the Client for approval before publication.

Love & Jude will not publish content without approval unless expressly authorised by the Client in writing.

Delays in approval may affect agreed publishing schedules.

INTELLECTUAL PROPERTY

All content, graphics, designs, documents and materials created by Love & Jude remain the property of Love & Jude until payment has been received in full.

Upon receipt of full payment, ownership of the commissioned materials transfers to the Client.

The Client may use the materials for their own business purposes but may not reproduce, resell, sublicense or create derivative works intended to replicate Love & Jude's proprietary methods, branding systems, templates, creative frameworks or internal processes.

Love & Jude reserves the right to display completed work within its portfolio, website and marketing materials unless otherwise agreed in writing.

RESULTS DISCLAIMER

Whilst Love & Jude aims to improve the Client's marketing performance and online presence, no guarantees are given regarding:

  • Revenue growth

  • Lead generation

  • Enquiries

  • Website traffic

  • Social media growth

  • Engagement levels

  • Business performance

Marketing results are influenced by numerous factors outside the control of Love & Jude and therefore cannot be guaranteed.

LIMITATION OF LIABILITY

Love & Jude shall not be liable for:

  • Loss of profits

  • Loss of business opportunities

  • Indirect or consequential losses

  • Platform outages or technical failures

  • Changes to social media algorithms

  • Third-party software failures

  • Account suspensions or restrictions imposed by social media platforms

Our total liability under any agreement shall not exceed the fees paid by the Client during the preceding three months.

CONFIDENTIALITY

Both parties agree to keep confidential all non-public business, commercial and technical information disclosed during the course of the engagement.

Confidential information shall not be disclosed to any third party unless required by law or authorised by the other party.

This obligation shall survive termination of the agreement.

DATA PROTECTION

Both parties shall comply with all applicable UK data protection legislation, including the UK GDPR and Data Protection Act 2018.

Further information regarding how personal data is processed can be found within our Privacy Policy.

TERMINATION

Love & Jude may terminate services immediately where:

  • The Client materially breaches these Terms.

  • Payment remains outstanding.

  • The Client engages in abusive, unlawful or unethical conduct.

Termination shall not affect any outstanding fees owed to Love & Jude.

FORCE MAJEURE

Neither party shall be liable for delays or failures caused by circumstances beyond their reasonable control, including natural disasters, internet outages, government actions or other unforeseen events.

Complaints

Love & Jude is committed to providing a high standard of service. If you are unhappy with any aspect of the services provided, please contact aleksandra@loveandjude.co.uk in the first instance. Every effort will be made to resolve concerns promptly, fairly and professionally.GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

CONTACT

Love & Jude Property Ltd

Email: aleksandra@loveandjude.co.uk

Telephone: 07346 813004

Website: loveandjude.co.uk